QA Engineer - IB4 Locations: Houston (IB4) Business Units: CESBG Job Classification: Exempt Summary We are seeking a Quality Assurance Engineer to join our team and ensure the reliability and performance of refurbished GPUs and servers. The role focuses on inspection, testing, process optimization, and compliance to ensure that all products meet industry standards and customer expectations. The ideal candidate has a strong background in hardware testing, failure analysis, and quality improvement within a manufacturing or refurbishment environment. This position is responsible for developing quality practices, Standard Operating Procedures (SOPs), and product documentation. The main objective is to maintain efficient and effective RMA processes while ensuring the product’s high quality is maintained. Key Responsibilities Conduct incoming, in-process, and final inspections on refurbished GPUs and servers to verify compliance with quality standards. Perform functional and performance tests on GPUs and servers, including stress tests, benchmarking, and burn-in testing. Utilize diagnostic tools to identify hardware defects, firmware inconsistencies, and compatibility issues. Verify proper firmware updates, driver installations, and system configurations during refurbishment. Develop and implement standard operating procedures (SOPs) for refurbishment quality assurance. Collaborate with the refurbishment team to troubleshoot and resolve quality issues. Use Lean, Six Sigma, 8D, or A3 methodologies to analyze and improve quality processes. Monitor and analyze defect rates, root cause analysis (RCA), and corrective actions to reduce failure rates. Ensure compliance with ISO 9001 and ESD handling. Maintain accurate quality reports, inspection logs, and non-conformance reports (NCRs). Participate in CAPA (Corrective and Preventive Actions) processes to address recurring quality issues. Basic Qualifications Knowledgeable in development and maintenance of Control Plans and PFMEA. Failure Analysis experience is preferred. Strong background in statistical analysis, DOE. Excellent verbal and written communication skills. Attention to detail and problem-solving skills. Excellent interpersonal skills for building and maintaining relationships with customer. Education and Experience