Supplier Quality Engineer

SUMMARY: The Product Quality Engineer is a professional who specializes in evaluating and refining manufacturing workflows to ensure products meet quality standards and performance set by the customer. This includes a focus on root cause analysis and optimization of overall production quality. JOB RESPONSIBILITIES AND ACTIVITIES : Supplier Development & Qualification - Conduct supplier audits and assessments to ensure compliance with quality standards - Develop and maintain supplier quality agreements to align with regulatory and corporate requirements Quality Issue Resolution & Corrective Actions - Investigate supplier-related defects using structured problem-solving methods (8D, 5Why, CAPA) - Drive root cause analysis and verify corrective/preventive actions to prevent recurrence - Manage non-conformance reports (NCRs) and ensure timely supplier responses Supplier Quality Performance Monitoring & Improvement - Define and track supplier Key Quality Performance Indicators (KPIs) such as PPM (Parts Per Million), defect rates - Conduct periodic supplier scorecard reviews and implement improvement plans - Facilitate supplier training on quality standards, statistical process control (SPC) and CAR or 8D Quality System & Process Compliance - Validate supplier manufacturing processes (e.g., GR&R, DOE, process capability studies) - Support internal and external audits (e.g., ISO, customer-specific requirements) Cross-functional Collaboration & Customer Support - Work with internal teams to align supplier quality with product design (DFM/DFQ) . - Address customer complaints related to supplier quality and ensure resolution promptly. - Participate in New Product Development phases to mitigate quality risks early. PREFERRED EDUCATION : Bachelor’s degree in Engineering (Mechanical, Electrical, Material, or related field). 2+ years of supplier quality experience in consumer electronics manufacturing and product analysis. Proficiency in quality tools (SPC, FMEA, MSA,